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Your community pharmacy in Chiredzi, Zimbabwe +263 775 629 297   ·   Let’s talk health

Frequent Asked Questions

FAQ'S

Frequently Asked Questions

The things customers ask us most.

  • Where are you located?

    We have two branches. Our main pharmacy is at 733 Concord Complex, Msasa Drive, Chiredzi, and we also serve customers from Stand 218 Mataga, Mberengwa. If you are visiting for the first time, the map on our contact page will point you to the Chiredzi branch.

  • What are your opening hours?

    Please call us on +263 775 629 297 to check our current opening hours before travelling, particularly around public holidays.

  • Do I need a prescription?

    It depends on the medicine. Over-the-counter remedies, personal care, cosmetics and baby and family essentials can be bought without one. Prescription-only medicines need a valid prescription from a registered practitioner, which our pharmacist will check before dispensing. If you are not sure which applies, ask our team and we will tell you before you travel.

  • How do I order from the online shop?

    Browse the shop, add what you need to your cart and check out. We will contact you to confirm the order and arrange payment and collection. For prescription medicines we will need to see your prescription before the order can be completed.

  • Do you deliver?

    Talk to us about your order and where it needs to go. Call +263 775 629 297 or email info@rofchempharmacy.co.zw and we will let you know what we can arrange.

  • Do you accept medical aid?

    Please check with us before your visit. Call +263 775 629 297 with your medical aid details and we will confirm whether your society is covered and what you need to bring.

  • Do you supply clinics, hospitals and other businesses?

    Yes. Alongside the retail pharmacy we supply pharmaceuticals, surgical sundries, hospital consumables and veterinary medicines to healthcare providers and businesses. Send your requirements through our enquiry form and we will come back to you with availability and pricing.

  • Can I return something?

    For everyone’s safety, medicines that have left the pharmacy cannot normally be returned or resold. If an item is faulty, damaged or incorrect, contact us as soon as you can on +263 775 629 297 and we will put it right.

  • How do I apply for a job at Rofchem?

    We are a growing community pharmacy and we are always glad to hear from qualified pharmacy staff. Send your CV to info@rofchempharmacy.co.zw and we will be in touch if something suitable comes up.

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